RICHWEB · RICHMOND, VA Help Desk ↗ · info@corp.richweb.com · (804) 368-0421

Networks designed, deployed, and run as a subscription.

Network as a Service is a recurring engagement: we design the network, install it, monitor it, and operate it day-to-day. You pay a predictable monthly fee for the result, not a capex spike for the hardware plus a separate retainer for the engineers. Capacity, refreshes, and upgrades are part of the contract.

NaaS is one of three engagement models. If you'd rather operate the network yourself with us as backup, or scope a one-time project, those options live on the broader Network Engineering page.

Network as a Service

Who we work with

Networks of all sizes, sized to the customer rather than the data sheet. The common thread is "you don't want to staff a network team in-house, but you need one."

Single office

5 - 100 users in one location. Wireless, switching, firewall, internet circuits, and the policy work to keep all four current. Common for professional services, schools, and SMB.

Multi-branch business

A handful of offices that need to feel like one network - SD-WAN, site-to-site VPNs, consistent SSIDs, central authentication. Mergers and acquisitions often live here too.

Campus fabric

Schools, hospitals, larger corporate campuses. Distribution and core switching, EVPN-VXLAN where it earns its keep, dense wireless with proper RF planning rather than auto-channel-and-pray.

Small wireless ISP

WISPs and fixed-wireless operators who need a managed core and edge. We handle the BGP, transit, IP planning, and operations so the team can focus on customer acquisition and tower work.

Medium carrier networks

Regional carriers and broadband providers needing engineering depth without building it internally. MPLS, peering, route policy, and operational tooling at carrier scale.

Where we don't fit

Massive enterprise / global campus deployments and tier-1 ISPs - shops at that scale almost always have in-house teams. We're a fit for everyone below that line, which is most of the market.

What's included

The four predictability pillars that make NaaS worth choosing over rolling your own.

Predictable spending

Hardware, software subscriptions, and engineering effort roll into one monthly line. No capex spikes when a switch gets EOLed, no surprise bills from "we found something that needs upgrading."

Predictable maintenance

Monitoring is on from day one. Our NOC watches WAN health, authentication, AP coverage, and the things that actually break. Maintenance windows are scheduled, communicated, and rare.

Predictable performance

Right-sized circuits, tested wireless coverage, properly tuned QoS. We won't tell you the network is fine if it's quietly degrading - we tell you what's slipping and what to do about it.

Predictable experience

"Making it work" and "band-aiding" are terms we keep out of our vocabulary. We're network engineers at our core, which sometimes means wanting to tweak solutions toward the best possible end-user experience even when the customer is tired of hearing us talk about it.

Hardware and tooling

We approach each design vendor-agnostic - picking the right device for each role based on the protocols, features, and interoperability the network actually needs. We test interop in our lab when a deployment calls for it. The result is that certain vendors and tools end up showing up often, but they're never a default.

Juniper

Our primary wireless and switching partner. Mist for AP and switch management, EX/QFX for switching, SRX for security and SD-WAN. The Mist cloud handles day-to-day ops; we use it as a tool, not a marketing centerpiece.

Carrier and provider edge

For ISP and carrier customers - Cisco, Arista, and the broader vendor mix used in service provider networks. We pick what fits the design, not what's on a partner punch card.

Operational tooling

Kentik, Ansible, OpenGear out-of-band, and the rest of the operational layer that keeps a managed network sane. We bring it; you don't have to license, host, or learn it.